Effective Date: January 1, 2023
Website: https://www.cybervizer.com
Contact: [email protected]
This Privacy Policy explains how The Cybervizer ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our newsletter service and website.By using The Cybervizer, you agree to the practices described in this Privacy Policy. If you don't agree, please don't use our service.
When You Subscribe:
Email address (required)
Name (optional)
Subscription preferences
Payment information (if you subscribe to a paid tier)
When You Contact Us:
Name and email address
Message content
Any other information you choose to provide
When You Participate in Surveys or Feedback:
Survey responses
Feedback and comments
Demographic information (if you choose to provide it)
Email Engagement Data:
Whether you opened an email
Which links you clicked
Time and date of opens and clicks
Email client and device type
Website Usage Data:
IP address
Browser type and version
Operating system
Pages you visit on our website
Time and date of visits
Referring website
General location (city/region, not precise location)
Cookies and Similar Technologies: We use cookies and similar tracking technologies. See Section 8 for details.
We may receive information about you from:
Payment processors (transaction details, payment method)
Email service providers (engagement metrics)
Analytics services (aggregated usage data)
Social media platforms (if you interact with our content there)
We use your information for the following purposes:
Send you newsletter emails
Manage your subscription
Process payments
Respond to your inquiries and support requests
Send important service updates and announcements
Analyze how subscribers engage with our content
Understand which topics interest our audience
Test and optimize email design and content
Improve our website functionality
Fix technical problems
Send newsletters you subscribed to
Send subscription confirmations and receipts
Notify you about changes to our service
Request feedback or participation in surveys
Respond to your questions and comments
Detect and prevent fraud
Protect against security threats
Enforce our Terms of Service
Comply with legal obligations
Protect our rights and property
Send information about new features or content
Promote related services or offerings
Personalize content recommendations
You can opt out of marketing communications at any time. Service-related communications (like subscription confirmations) can't be opted out of while you maintain an active subscription.
If you're in the European Economic Area, UK, or Switzerland, we process your data based on:Contract Performance: We need your data to provide the newsletter service you signed up for.Legitimate Interests: We have legitimate business interests in:
Improving our service
Understanding our audience
Preventing fraud and abuse
Marketing our service to existing subscribers
Consent: For certain activities like marketing communications or cookies, we ask for your explicit consent.Legal Obligations: We process data when required by law, such as tax and financial reporting.You have the right to object to processing based on legitimate interests. See Section 11 for your rights.
We share your information with third-party companies that help us operate the service:Email Service Providers:
To send newsletters and manage subscriber lists
Examples: Mailchimp, ConvertKit, Substack, or similar services
Payment Processors:
To process subscription payments
We don't store full credit card numbers
Examples: Stripe, PayPal, or similar services
Analytics Providers:
To understand website and email engagement
Examples: Google Analytics, Plausible, or similar services
Hosting Providers:
To host our website and store data
Examples: Vercel, AWS, or similar services
Customer Support Tools:
To manage and respond to support requests
Examples: Help desk or ticketing systems
These service providers can only use your information to provide services to us. They can't use it for their own purposes.
If we're involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the new entity. We'll notify you before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information if required by law or in response to:
Court orders or legal process
Government or regulatory requests
Requests from law enforcement
Protection of our rights, property, or safety
Prevention of fraud or security threats
We may share your information with other parties when you give us permission to do so.
We may share aggregated or de-identified data that can't reasonably be used to identify you. For example, we might share statistics about our subscriber demographics or engagement rates.We Never Sell Your Personal Information: We do not and will not sell your personal information to third parties. We do not share your information for cross-context behavioral advertising.
We take reasonable measures to protect your information from unauthorized access, use, or disclosure:Technical Measures:
Encryption of data in transit (SSL/TLS)
Encryption of sensitive data at rest
Secure password hashing
Regular security updates and patches
Firewalls and intrusion detection
Organizational Measures:
Limited access to personal data (need-to-know basis)
Background checks for personnel with data access
Confidentiality agreements with employees and contractors
Regular security training
Incident response procedures
Payment Security: We use PCI-DSS compliant payment processors. We don't store full credit card numbers on our servers.Limitations: No security measures are perfect. We can't guarantee absolute security. You're responsible for keeping your account credentials confidential.If we discover a data breach that affects your personal information, we'll notify you as required by law.
Active Subscribers: We retain your information as long as your subscription is active.Canceled Subscriptions: When you cancel, we delete or anonymize your personal information within 90 days, except:
Information we're legally required to keep (like payment records for tax purposes)
Information necessary to resolve disputes or enforce our Terms
Aggregated or de-identified data that can't identify you
Legal Retention: We may retain certain information longer to comply with legal obligations:
Tax records: 7 years
Payment records: As required by financial regulations
Legal claims: Until the statute of limitations expires
Backups: Your information may remain in backup systems for up to 90 days after deletion. These backups are not accessible for normal operations.Right to Request Deletion: You can request earlier deletion of your data. See Section 11 for how to exercise this right.
Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies like web beacons and pixels.
Essential Cookies: Required for the website to function. These remember your login status and preferences.
Duration: Session or up to 1 year
Purpose: Authentication, security, basic functionality
You can't opt out of these while using the service
Analytics Cookies: Help us understand how visitors use our website.
Duration: Up to 2 years
Purpose: Traffic analysis, performance monitoring
You can opt out of these
Email Tracking: We use tracking pixels in emails to measure open rates and clicks.
Purpose: Understand engagement with our content
You can disable image loading in your email client to block these
Some cookies are placed by third-party services:
Google Analytics (website analytics)
Social media platforms (if you interact with embedded content)
Advertising partners (if applicable)
These third parties have their own privacy policies.
Browser Settings: You can control cookies through your browser settings. You can:
Block all cookies
Block third-party cookies
Delete existing cookies
Get notified when cookies are set
Note that blocking cookies may affect website functionality.Email Tracking: You can disable tracking pixels by:
Turning off image loading in your email client
Using email clients that block tracking automatically
Do Not Track: We don't currently respond to Do Not Track browser signals because there's no industry standard for handling them.
The Cybervizer is not intended for children under 13 years old. We don't knowingly collect information from children under 13.If you're between 13 and 18, you should get permission from a parent or guardian before using our service.If we learn we've collected information from a child under 13, we'll delete it promptly. Contact us at [email protected] if you believe we have information about a child under 13.
We're based in Texas, United States. If you're located outside the United States, your information will be transferred to and processed in the United States.The United States may not have the same data protection laws as your country.For EEA, UK, and Swiss Users: When we transfer your data outside these regions, we ensure adequate safeguards through:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other legal mechanisms approved under GDPR
Data Processing Agreements: We have data processing agreements with our service providers that handle your information.
Your rights vary depending on where you live. Here are the rights you may have:
Unsubscribe: You can unsubscribe from newsletters at any time using the unsubscribe link in any email.Access Your Information: You can request a copy of the information we have about you.Correct Your Information: You can update or correct inaccurate information through your account settings or by contacting us.Delete Your Information: You can request that we delete your information. We'll comply unless we have a legal reason to keep it.
If you're in these regions, you also have:Right to Restrict Processing: You can ask us to limit how we use your information in certain situations.Right to Data Portability: You can request your data in a portable format and transfer it to another service.Right to Object: You can object to processing based on legitimate interests or for direct marketing.Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.Right to Lodge a Complaint: You can file a complaint with your local data protection authority:
UK: Information Commissioner's Office (ICO)
EU: Your national data protection authority
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
If you're a California resident, you have:Right to Know: Request information about what personal information we collect, use, and share.Right to Delete: Request deletion of your personal information (subject to exceptions).Right to Correct: Request correction of inaccurate information.Right to Opt-Out: We don't sell personal information, so there's nothing to opt out of in this regard.Right to Limit: Request limits on use of sensitive personal information (we don't use sensitive data for purposes requiring this right).Right to Non-Discrimination: We won't discriminate against you for exercising your rights.Shine the Light: Request information about personal information shared with third parties for their marketing purposes (we don't do this).
If you live in Virginia, Colorado, Connecticut, Utah, or other states with privacy laws, you may have similar rights. Contact us to learn more.
Email Us: [email protected]Include in Your Request:
Your email address associated with your subscription
Description of what you're requesting
Any other information needed to verify your identity
Response Time:
GDPR requests: Within 30 days
CCPA requests: Within 45 days (may extend to 90 days)
Other requests: Within 30-45 days
Verification: We'll verify your identity before fulfilling requests. We may ask for additional information to confirm you are who you say you are.Authorized Agents: You can designate someone to make requests on your behalf. They must provide proof of authorization.No Fee: We don't charge a fee for most requests. We may charge a reasonable fee for excessive, repetitive, or clearly unfounded requests.
In the past 12 months, we've collected these categories:
Identifiers: Email, name, IP address
Commercial Information: Subscription status, payment history
Internet Activity: Website visits, email engagement, clicks
Inferences: Content preferences, interests
Directly from you (when you subscribe or contact us)
Automatically (when you use our service)
From third parties (payment processors, service providers)
We use your information for:
Providing the service
Processing transactions
Customer service
Security and fraud prevention
Improving our service
Marketing (with your consent)
We share information with:
Service providers (email, payment, analytics, hosting)
Professional advisors (lawyers, accountants)
Law enforcement (when required)
We don't sell personal information. We don't share for cross-context behavioral advertising.
See Section 7 for retention periods.
We don't collect or use sensitive personal information (as defined by CCPA) for purposes that require offering a right to limit.
Nevada residents can opt out of the sale of personal information. We don't sell personal information as defined by Nevada law. If our practices change, we'll update this policy and provide Nevada residents with an opt-out mechanism.
We may update this Privacy Policy from time to time. When we do:Notice:
We'll post the updated policy on our website
We'll update the "Effective Date" at the top
For material changes, we'll notify you by email
Your Acceptance: Continued use of the service after changes take effect means you accept the updated policy.Review Regularly: We encourage you to review this policy periodically to stay informed about how we protect your information.
Our emails and website may contain links to third-party websites, services, or content. This Privacy Policy doesn't apply to those third parties.We're not responsible for the privacy practices of third parties. We encourage you to read their privacy policies before providing them with your information.Third-party services we may link to or integrate with include:
Social media platforms
Content hosting services
Related publications or resources
Recommended tools or services
If you interact with us in a business capacity (as a potential advertiser, partner, or vendor), we may process your business contact information differently than subscriber data. Business information is processed based on our legitimate interest in operating our business.
For Privacy Questions or Requests:Email: [email protected]
Website: https://www.cybervizer.comFor GDPR Requests: We don't have a Data Protection Officer, but you can contact us at [email protected] for all GDPR-related matters.For CCPA Requests: Email: [email protected] with "California Privacy Rights" in the subject line.Response Time: We aim to respond to all privacy inquiries within 5 business days, though formal rights requests may take longer as specified in Section 11.
EEA/UK Users: If you're not satisfied with our response to a privacy concern, you can contact your local data protection authority.California Users: You can contact the California Attorney General's office or the California Privacy Protection Agency.
Version 1.0 - January 1, 2023 - Initial Privacy Policy
By using The Cybervizer, you acknowledge that you have read and understood this Privacy Policy.